Re: AVTS modem upload BS 4.3.11

["Tari Runyan" <tarir@dieboldes.com>]

ok - dumb question - how do you ping with a modem?
----- Original Message -----
From: "Talbot Iredale" <tiredale@dieboldes.com>
To: <support@dieboldes.com>
Sent: Tuesday, November 05, 2002 12:38 PM
Subject: Re: AVTS modem upload BS 4.3.11


> The ping is done across whatever connection you have to the AVTS. If the
> connection is via modem then the ping is done over the modem. If the
> connection is through a network card then the ping is done over the
network
> card.
>
> Tab
>
> ----- Original Message -----
> From: "Tari Runyan" <tarir@dieboldes.com>
> To: <support@dieboldes.com>
> Sent: Tuesday, November 05, 2002 11:27 AM
> Subject: Re: AVTS modem upload BS 4.3.11
>
>
> > is the pinging done across the LAN or modem ? if we sucessfully ping
> across
> > the lan will the modems be ok?
> > ----- Original Message -----
> > From: "Talbot Iredale" <tiredale@dieboldes.com>
> > To: <support@dieboldes.com>
> > Sent: Tuesday, November 05, 2002 11:55 AM
> > Subject: Re: AVTS modem upload BS 4.3.11
> >
> >
> > > I have tracked down the problem with RAS (modem) connections on
Windows
> > NT.
> > >
> > > As Rob determined from testing the issues is with 'Software
> Compression'.
> > > This bug is fixed in SP6 but due to the way service packs are
installed
> > the
> > > service pack must be installed AFTER then software it is fixing is
> > > installed. Therefore when RAS is installed on Windows NT SP6 must be
> > > re-installed to fix this problem.
> > >
> > > I have tested this on a machine here.  What I did was:
> > >
> > > 1) Install Windows NT
> > > 2) Install SP6a
> > > 3) Install RAS
> > > 4) Tried to connect from the AVTS to the WinNT machine.
> > > 5) Tried to ping the AVTS and failed.
> > > 6) Re-installed SP6a
> > > 7) Connected AVTS to WinNT
> > > 8) Tried to ping the AVTS unit and succeeded.
> > > 9) Uploaded from the AVTS unit to GEMS and succeeded.
> > >
> > > Hope this helps.
> > >
> > > Tab
> > >
> > >
> > > ----- Original Message -----
> > > From: "Robert Chen" <robertc@dieboldes.com>
> > > To: <support@gesn.com>
> > > Sent: Monday, October 28, 2002 1:30 PM
> > > Subject: AVTS modem upload BS 4.3.11
> > >
> > >
> > > >
> > > >
> > > > Hi,
> > > >
> > > > Found something interesting here in Alameda County, and want to see
if
> > > > anyone has found this in the field.  Especially those of you who are
> > doing
> > > > AVTS (we don't do AVOS) modem upload from the precincts.
> > > >
> > > > Running:
> > > > BS 4.3.11
> > > > GEMS 1.18.14
> > > > NT 4.0 6a
> > > >
> > > > I am dialing the central computer's bank of modems (connected via
Digi
> > PCI
> > > > X/em) and connecting to NT's Remote Access Server.  I have assigned
a
> ip
> > > > pool (166.107.248.210 to 220) and the AVTS with PCMCIA card modems
> dial
> > in
> > > > okay, and make a connection with the RAS server.  I can see the
> assigned
> > > ip
> > > > address to the incoming AVTS unit.  However, when I try uploading,
it
> > > gives
> > > > and error: "no connection to host".  Yes, I have confirmed the HOST
> name
> > > and
> > > > tried the IP address.
> > > >
> > > > I tried pinging the AVTS unit and only get timeouts.  I then tried
> > > > simulating the connection with my laptop and was able to
successfully
> > > > upload.  I was also able to ping my laptop from the server and vice
> > versa.
> > > >
> > > > At this point, I do not think, despite the port information
displayed
> by
> > > RAS
> > > > Server, that the AVTS was taking the ip address.
> > > >
> > > > I am sure I am probably doing something wrong and would appreciate
> some
> > > > enlightenment.
> > > >
> > > > rob chen