----- Original Message -----
Sent: Friday, February 04, 2000 3:46
PM
Subject: Need Restart requirement after
AVTS installation
When performing a AVTSIS install
(in this case 3.10.22) on an AV-TS unit(white/blue), the Install Shield
should prompt the user with a FINISH button to restart Windows prior to
running the program.
After running Install Shield, the
screen goes straight back to the desktop. If you run Ballot Station
before rebooting Windows, when shutting down the unit through the ballot
station program, the "Please Wait" screen is displayed and never displays
"Safe to turn off."
The only way to exit is to power
the unit OFF (Ctrl-Alt-Del does nothing). When powering back up, the
system goes through a SCANDISK because it didn't shutdown properly.
Then it auto starts Ballot Station, then when exiting ballot station the
"Please Wait" comes up, etc., etc.
If the Install Shield came up
with a FINISH prompt that automatically restarted Windows,
that would prevent this condition from occurring ever again.
Ian