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When performing a AVTSIS install (in
this case 3.10.22) on an AV-TS unit(white/blue), the Install Shield should
prompt the user with a FINISH button to restart Windows prior to running the
program.
After running Install Shield, the
screen goes straight back to the desktop. If you run Ballot Station before
rebooting Windows, when shutting down the unit through the ballot station
program, the "Please Wait" screen is displayed and never displays "Safe to turn
off."
The only way to exit is to power the
unit OFF (Ctrl-Alt-Del does nothing). When powering back up, the system
goes through a SCANDISK because it didn't shutdown properly. Then it auto
starts Ballot Station, then when exiting ballot station the "Please Wait" comes
up, etc., etc.
If the Install Shield came up with a
FINISH prompt that automatically restarted Windows, that would
prevent this condition from occurring ever again.
Ian
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