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This
is the first report of this error I have seen in Georgia. Should I
blow the FFX partition away and rebuild the R6? Please
advise.
Best
Regards,
James P. Rellinger, MCSE
Manager of Engineering,
Georgia Operations
Diebold Election Systems
(770) 231-6468
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Just as a note,
further down the report in Bugzilla, the bug was stated to be actually fixed
in BS 4.1.14.
Jason
-----Original
Message-----
From:
owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of James Rellinger
Sent: September 24,
2002 10:49
AM
To: support@dieboldes.com
Subject: RE: Error in starting
RAS
Hmmm...That was the
message as was reported by the County Elections Officer. I had her read
it to me right from her AVTS R6 screen. I have viewed the
posted report as follows:
Gems 1.18.11 Win CE 3.0 July 5, 2002 Windows XP Tab is aware of this problem but I'm entering it into Bugzilla. Configured the TS and Windows XP to use RAS. >From the TS when I click on 'Connect' I get an error msg saying 'Ras unable to connect. Incorrect setup information specified.'
Additional Comments From Talbot R.
Iredale 2002-07-15 19:49
This is now fixed and will be in BS 4.1.13. The problem was that the RAS Phone entry was being corrupted because the totalLen variable was not being set before saving.
The
software/firmware combinations providing my end-user's error are
listed below. How do I proceed from here? Please
advise.
·
Windows 2000
Server
·
GEMS
1.17.17
·
WinCE
3.0
·
Ballot Station
4.1.11
Best
Regards,
James P. Rellinger,
MCSE
Manager
of Engineering,
Georgia
Operations
Diebold Election Systems
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-----Original
Message-----
From:
owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Ken
Sent: Tuesday, September
24, 2002 12:40
PM
To: support@dieboldes.com
Subject: RE: Error in starting
RAS
Curious: what
is the actual error
message? “Wrong information specified” or “incorrect set-up
information specified”? My search yesterday came up empty when I did a
search on the former, as reported by James.
Ken
-----Original
Message-----
From:
owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Talbot Iredale
Sent: Tuesday, September
24, 2002 9:17
AM
To: support@dieboldes.com
Subject: Re: Error in starting
RAS
Talbot Iredale, P.Eng.
Sofware
Development Manager
Diebold Election Systems
Phone (604)
261-6313
Fax (604) 261-9226
----- Original Message -----
Sent:
Monday, September 23,
2002 12:15
PM
Subject: Error
in starting RAS
I have taken a support call from a Georgia user
who has reported the following error on the AVTS R6
unit:
· Error
in starting RAS. Wrong information specified.
This
is on WinCE 020808 / BS 4.1.11 using the 56k PCM/CIA MODEM. I have
checked all the user entry data for phone number, host name, username and
password. The unit pops this dialog box within moments of the
command to dial. This is a confirmed analog phone
line. Please advise.
Best
Regards,
James P. Rellinger,
MCSE
Manager
of Engineering,
Georgia
Operations
Diebold Election Systems
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