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Jeff and Don,, are either one getting my email???
This note form Don says the same thing I said a couple of days ago, with no
acknowledgment.. A like incident occurred in Walton County
Florida.....
----- Original Message -----
Sent: Friday, April 27, 2001 7:11
Aftrnoon
Subject: Re: Platte County,MO - Time Outs
on Ports during uploads
Jeff: one other thing, if anyone else remembers. it seems that
at one point if the accuvote came up with a message about turn unit off after
the upload and the question was not answered it would not hang up. I don't
remember what firmware it was. Does anyone else remember where this occured
at?
Don B
Jeff Hintz wrote:
I just
finished talking to Don Biszmaier about the dip switches, then I remembered
what Juan had said awhile back about the same problem we had in Puerto
Rico. We did not use modems, but rather some type of multi
network/modem box made by Digi - (Mike Brown should know what the exact
device is). However, we were using GEMS 1-15 series and AccuVote ROM
194w, so unless GEMS 1-14 series has something different that the 1-15
series, then upgrading GEMS will not fix the problem. Maybe the GEMS
1-17 series does??? Unfortunately, probably the only way to try and
find out what may be causing the problem, will be to go to Platte County, MO
and do some extensive testing. That is, unless we can set up multiple
modems with a Digi Box and be able to do extensive calling in to the GEMS
host computer within our own offices. Myself, I do not have the
equipment, nor the phone lines to do so.Thanks for everyone's input. However,
at this point, I am still without an answer until further testing is
done.
1-14 fixed the modem problems I saw - tell them to check dip
switches - 4 and 8 down and also the reconfigure their modems thru
HyperTerminal and upgrade to 1-14
----- Original Message -----
Sent: Thursday, April 26, 2001 8:50
AM
Subject: FW: Platte County,MO -
Time Outs on Ports during uploads I am still
getting calls and e-mails from this customer. Somebody please
respond!!!!
This customer is still asking me for an answer for this. I
have not seen a response as of yet. Does anyone have an
help???
Platte County,
MO ran an election last Tuesday, they currently use GEMS 1.11.11.1 and
AccuVote 194w. During their upload process, using a digiboard with
5 modems attached, and their phone system set to 1 telephone number with
rollover; they kept encountering time-outs on their ports and had to
keep starting them up again. I believe that we have discussed this
in the past, has this problem been resolved in a later release???
Or perhaps need to set up their Com ports
again???Jeff HintzGlobal Election
Systems
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