----- Original Message -----
Sent: Thursday, October 05, 2000 9:26
AM
Subject: Modems and Hunt groups.
I am dealing with
2 accounts. One running GEMS 1-11-8 -#1, with US Robotics 28800
modems, and the other running GEMS 1-17-4 -#2, with Digi Modems.
Problem with
County #1, after the first call comes in accuvotes dialing in at the same
time, hang at requesting communication, or the line is busy, and do not role
over. If I call the lines separately, I can reach each of the
modems. If I have 4 people call in to these lines at the same time,
through the main hunt number. The hunt group moves to the next available
line like it is supposed to. The modems are all set up properly.
They all answer when called separately.
Problem with County #2, If they receive a call, say
on port 3. If that person on the other end unplugs the phone line
from the AccuVote before turning the AccuVote off, like the message says,
GEMS then changes the port status to accuvote online, not modem online, and
the hunt group will not proceed to the next available line until you turn off
the accuvote, or reset the port.