[Date Prev][Date Next]
[Chronological]
[Thread]
[Top]
Modems and Hunt groups.
- To: "Support" <support@gesn.com>
- Subject: Modems and Hunt groups.
- From: "Mike Brown" <mike@gesn.com>
- Date: Thu, 5 Oct 2000 11:26:58 -0500
- Importance: Normal
I am dealing with 2
accounts. One running GEMS 1-11-8 -#1, with US Robotics 28800
modems, and the other running GEMS 1-17-4 -#2, with Digi Modems.
Problem with County
#1, after the first call comes in accuvotes dialing in at the same time, hang at
requesting communication, or the line is busy, and do not role over. If I
call the lines separately, I can reach each of the modems. If I have
4 people call in to these lines at the same time, through the main hunt
number. The hunt group moves to the next available line like it is
supposed to. The modems are all set up properly. They all answer
when called separately.
Problem with County
#2, If they receive a call, say on port 3. If that person on the other
end unplugs the phone line from the AccuVote before turning the
AccuVote off, like the message says, GEMS then changes the port status to
accuvote online, not modem online, and the hunt group will not proceed to the
next available line until you turn off the accuvote, or reset the
port.
Mike