----- Original Message -----
Sent: Thursday, June 08, 2000 2:29
PM
Subject: RE: GEMS Versions
Ken wrote:
There is never any harm in ordering a
CD.
There is no harm is
ordering a CD, but please send all the old CD's back to Global
McKinney. Each CD is serialized for licensing purposes and only one
serial number can be assigned to each purchase of GEMS.
Ian
Um,
honestly not intending to rock the boat here, but what is the reasoning behind
this? Returning ROMs makes sense since the media can be reused, but that
is not the case with CDs. We can't seriously be worried about customers
giving their old CDs away -- every office has a CD burner and besides you'd
think their buddies would want the new version anyway.
In
short, I can't see justifying (1) effort for the customer to package it up,
(2) freight cost to send it, and (3) paying someone here to receive it just so
we can throw it out. Send out the new CD
with the same S/N as the old one, or a different one, whatever makes your
process easier, but you don't need the old CD to do
that.
Ken