Um,
honestly not intending to rock the boat here, but what is the reasoning behind
this? Returning ROMs makes sense since the media can be reused, but that
is not the case with CDs. We can't seriously be worried about customers
giving their old CDs away -- every office has a CD burner and besides you'd
think their buddies would want the new version anyway.
In
short, I can't see justifying (1) effort for the customer to package it up, (2)
freight cost to send it, and (3) paying someone here to receive it just so we
can throw it out. Send out the new CD with
the same S/N as the old one, or a different one, whatever makes your process
easier, but you don't need the old CD to do
that.
Ken
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