----- Original Message -----
Sent: Friday, March 30, 2001 4:39
PM
Subject: RE: Memory Card Corruption
Problems
I
would like to have more solid stats as well. But we don't have
them. Seminole County, FL gets six (6) memory card corruptions out of
150 units and yet three other accounts in Minnesota with similar
quantities of units don't get any corruptions. To dismiss
that fact by saying that they must have had them but just didn't tell Barry
and Cathi, is ludicrous. Dakota and Washington are not that well
experienced. You can discuss it with Barry and Cathi yourself if
you don't believe me. If the account managers are okay with it, you can
contact the customers directly as well.
For
my meeting next week, one of the items I need are the hardware specs that
outline the limits of the current hardware design or original design (they
aren't that far off of each other). If you have them in Vancouver,
please let me know, so I can forward the EE's address to you and have the
specs shipped direct or emailed if they're in electronic format. I need
an answer by Monday.
I'll ask the EE's what kind of a statistical
measurement they would deem as "solid". Although
the EE's definition may not be appealing
either.
Guy,
don't discount anything at this point. Even if the EE's come up with
something hardware related, that doesn't mean that Global can keep on pushing
this design into another marginal conditions. We should be using
the specs for this design as a limit to what it can do. If we want it to
do more, then we should come up with a design that can do more and then
some.
Your
turn to be defensive.
Ian
PS. This is starting to feel like a Star
Trek episode. <Shields Up>
"Ian S. Piper" wrote:
I'd like to have this discrepancy explained before we start
retrofitting 15,000 AccuVote-OS units in the
field.
I'd like to see some more solid stats before we propose that
1.95e does not suffer memory card corruptions. It would be very nice
if this were true but the differences between 1.94 and 1.95 are
minimal. I agree that our people should have been notified of at least
some corruptions but we do find that experienced customers often quietly
deal with the problem and get on with their day. Sorry but my gut
feeling is that there is something more to this story.
Perhaps the EE study can propose some test methods that can be
used to know when we've solved the problem(s).
Guy