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RE: Memory Card Corruption Problems
I
would like to have more solid stats as well. But we don't have them.
Seminole County, FL gets six (6) memory card corruptions out of 150 units and
yet three other accounts in Minnesota with similar quantities of units
don't get any corruptions. To dismiss that fact by saying that
they must have had them but just didn't tell Barry and Cathi, is
ludicrous. Dakota and Washington are not that well experienced. You
can discuss it with Barry and Cathi yourself if you don't believe me.
If the account managers are okay with it, you can contact the customers directly
as well.
For my
meeting next week, one of the items I need are the hardware specs that
outline the limits of the current hardware design or original design (they
aren't that far off of each other). If you have them in Vancouver,
please let me know, so I can forward the EE's address to you and have the specs
shipped direct or emailed if they're in electronic format. I need an
answer by Monday.
I'll ask the EE's
what kind of a statistical measurement they would deem as "solid".
Although the EE's definition may not be appealing
either.
Guy,
don't discount anything at this point. Even if the EE's come up with
something hardware related, that doesn't mean that Global can keep on pushing
this design into another marginal conditions. We should be using the
specs for this design as a limit to what it can do. If we want it to do
more, then we should come up with a design that can do more and then
some.
Your
turn to be defensive.
Ian
PS. This is starting to feel like a Star
Trek episode. <Shields Up>
"Ian S. Piper" wrote:
I'd like to have this discrepancy explained before we start
retrofitting 15,000 AccuVote-OS units in the
field.
I'd like to see some more solid stats before we propose that
1.95e does not suffer memory card corruptions. It would be very nice if
this were true but the differences between 1.94 and 1.95 are minimal. I
agree that our people should have been notified of at least some corruptions
but we do find that experienced customers often quietly deal with the problem
and get on with their day. Sorry but my gut feeling is that there is
something more to this story.
Perhaps the EE study can propose some test methods that can be used
to know when we've solved the problem(s).
Guy