Ian is very much aware of this and will communicate to the proper
members of Diebold.
Larry J. Dix
-----Original
Message-----
From: owner-bugtrack@dieboldes.com
[mailto:owner-bugtrack@dieboldes.com]On Behalf Of Steve
Knecht
Sent: Wednesday, October 24, 2001
6:33 PM
To: bugtrack@dieboldes.com
Cc: Frank Kaplan
Subject: Re: BS 4.1.2 Failed to
Write to Printer
Then this
needs to get to Dean/Diebold ASAP. You are manufacturing for Johnson are
you not?
-----
Original Message -----
To: bugtrack@dieboldes.com
Sent: Wednesday, October 24,
2001 1:51 PM
Subject: RE: BS
4.1.2 Failed to Write to Printer
This
appears to be a hardware issue. I
can see the smile on Ken’s & Tab’s faces.
I can
recreate the printer problem using 4.0.11 on a new Diebold TS. I can NOT recreate the problem in
4.0.11 on an old unit. The same
scenario holds true for 4.1.2, it can be recreated on a new unit but not the
old.
Larry J. Dix
Vice President of
Operations
Global Election
Systems
-----Original Message-----
From: owner-bugtrack@dieboldes.com
[mailto:owner-bugtrack@dieboldes.com]On Behalf Of Jeff
Hintz
Sent: Wednesday, October 24, 2001
2:07 PM
To: bugtrack@dieboldes.com
Subject: RE: BS 4.1.2 Failed to
Write to Printer
Does it have something to do with the size of the report or the
database???
I am doing a small 1 race election with version 4.1.2, and I have no
problems printing reports. Zero Report, Election Report, Post-Election
reports.
Just a guess.
Jeff
-----Original
Message-----
From: owner-bugtrack@dieboldes.com
[mailto:owner-bugtrack@dieboldes.com]On Behalf Of Larry
Dix
Sent: Wednesday, October 24, 2001
1:57 PM
To: bugtrack@dieboldes.com
Subject: RE: BS 4.1.2 Failed to
Write to Printer
When the error message
comes up on the screen, lift the little grey paper release lever on the right
hand side of the printer. Put back
down and retry the printer. It
works here every time. Do the
proper solution, but a work around.
Larry J. Dix
Vice President of
Operations
Global Election Systems
-----Original Message-----
From: owner-bugtrack@dieboldes.com
[mailto:owner-bugtrack@dieboldes.com]On Behalf Of Steve
Knecht
Sent: Wednesday, October 24, 2001
1:41 PM
To: Bugtrack@dieboldes.com
Subject: BS 4.1.2 Failed to Write
to Printer
Date:
Tue, 23 Oct 2001 14:46:26 -0700
To: bugtrack@dieboldes.com
From: Deborah Seiler <deborahseiler@attglobal.net>
Subject: BS 4.1.2 Printing Error
During CA certification, I upgraded Deborah's unit to 4.1.2 at the
beginning of demo. During demonstration we set unit to Election
mode. Then went to print a zero report. Got a "Failed to write
to
Printer" message. (Same as Don/Jeff reported the other day).
I didn't take
notes, but I believe that was the
message. This is the same message I got and reported last night on my
unit, when running 4.1.2.
I immediately reloaded 4.1.1.7, set for election and printed report. We
then brought unit back to Deborah's house after the demo. I reloaded
4.1.2, set it for election and printed Zero report OK. Then went to print
totals report and got same "failed" message. It is
inconsistent (at least
to me so far), but frequent and replicable on both our units at various
times. The only
thing that seems consistent is the "first time" use of the printer in
each
of these functions. This seems to render this version unusable to some
degree in production.
Steve
Knecht
Global Election Systems
415-893-9941 office 415-893-9951 fax
415-225-6591 cell