This
appears to be a hardware issue. I
can see the smile on Ken’s & Tab’s faces.
I can
recreate the printer problem using 4.0.11 on a new Diebold TS. I can NOT recreate the problem in
4.0.11 on an old unit. The same
scenario holds true for 4.1.2, it can be recreated on a new unit but not the
old.
Larry
J. Dix
Vice
President of Operations
Global
Election Systems
-----Original
Message-----
From:
owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Jeff Hintz
Sent: Wednesday, October 24, 2001 2:07
PM
To:
bugtrack@dieboldes.com
Subject:
RE: BS 4.1.2 Failed to Write to Printer
Does it
have something to do with the size of the report or the
database???
I am
doing a small 1 race election with version 4.1.2, and I have no problems
printing reports. Zero Report, Election Report, Post-Election
reports.
Just a
guess.
Jeff
-----Original
Message-----
From: owner-bugtrack@dieboldes.com
[mailto:owner-bugtrack@dieboldes.com]On Behalf
Of Larry Dix
Sent:
Wednesday, October 24, 2001 1:57 PM
To: bugtrack@dieboldes.com
Subject: RE: BS 4.1.2 Failed to Write to
Printer
When
the error message comes up on the screen, lift the little grey paper release
lever on the right hand side of the printer. Put back down and retry the
printer. It works here every
time. Do the proper solution, but
a work around.
Larry
J. Dix
Vice
President of Operations
Global
Election Systems
-----Original
Message-----
From:
owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Steve Knecht
Sent: Wednesday, October 24, 2001 1:41
PM
To:
Bugtrack@dieboldes.com
Subject: BS
4.1.2 Failed to Write to Printer
Date: Tue, 23 Oct 2001 14:46:26
-0700
To: bugtrack@dieboldes.com
From:
Deborah Seiler <deborahseiler@attglobal.net>
Subject:
BS 4.1.2 Printing Error
During CA certification, I upgraded Deborah's
unit to 4.1.2 at the
beginning of demo. During demonstration we set
unit to Election
mode. Then went to print a zero report. Got a
"Failed to write to
Printer" message. (Same as Don/Jeff reported the
other day).
I didn't take notes, but I believe that
was the
message. This is the same message I got and reported last
night on my
unit, when running 4.1.2.
I immediately reloaded
4.1.1.7, set for election and printed report. We
then brought unit
back to Deborah's house after the demo. I reloaded
4.1.2, set it for
election and printed Zero report OK. Then went to print
totals
report and got same "failed" message. It is inconsistent
(at least
to me so far), but frequent and replicable on both
our units at various times. The only
thing that seems consistent is
the "first time" use of the printer in each
of these functions. This
seems to render this version unusable to some
degree in
production.
Steve Knecht
Global Election
Systems
415-893-9941 office 415-893-9951 fax
415-225-6591
cell