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Mike – Can you
set up a test of this with one of the HP2100 printers in our office. I would like to see if we can recreate
the error. Larry J. Dix Vice
President of Operations Global
Election Systems -----Original
Message----- We've only shipped HP4MV and HP5000 as
report printers to customers. I reviewed the sales history on
Alameda. In July of 2000, they purchased their own HP computer as a
server and the MS Back Office. All they purchased from Global was a few
computer accessories. There is no record of a printer being shipped
except an HP5000 back in February of 1999 for a demo election. They must
have purchased their own printer unless it was purchased by a Global field rep
and then expensed. If so, it was never billed. We actually have two (2) HP2100 in the
office. One is attached to Deby Pullins computer, the other to Patt
May's computer. Perhaps Mike can borrow Deby's printer, after hours, and
connect it to the network for the testing. You'd have to check with her. Note: You'd need at least the
configuration printout sheet from Alameda's printer to ensure the same settings
were on the printer in McKinney. Ian Do we ship these printers out of
McKinney? Maybe we can hook one up over our internal network and print
remotely. Does Alameda see the problem if they are printing to the
printer over a network? Can anyone on our
office WAN (Omaha, McKinney, Vancouver) reproduce the problem reliably
locally? Ken |