Brian Ristuccia
   158 Concord Rd. #K-12
   Billerica, MA 01821






						F&A or Legal Department
						Florida Resorts
						PO Box 622932
						Oveido Florida, 32762







August 9, 2002

Re: Unlawful Pre-Recorded Telemarketing Calls
    2002-07-25 @ 9:14am on 978-663-9951
    2002-08-09 @ 10:12am on 978-851-1195

Sirs:

I am contacting you because of repeated telemarketing calls in violation of
the Federal Telephone Consumer Protection Act, 47 U.S.C. § 227 (b) (1) (B).
Your firm has unlawfully telephoned me on at least two occasions, leaving
nearly identical pre-recorded voice messages on my telephone answering
machines. On both occasions, I followed up with Patrick at the toll free
number included in the pre-recorded telemarking call. I requested that no
further calls be made and instructed Patrick to add my name and telephone
numbers to your do not call list and asked him to forward to me a copy of
your do not call policy. To date, I have not received a copy of this policy.

In addition to the 227 (b) (1) (B) violation, your company may also be in
violation of the FCC regulations provided for in law by 47 U.S.C. § 227 (c)
(1) (A), which require that you maintain a do not call list, do not call
policy, observe the policy, and furnish copies of the policy on request.

Since your firm has engaged in multiple violations of the Federal Telephone
Consumer Protection Act, which may entitle me to statutory damages in excess
of $2000, I hope you will find it in your best interest to settle this
matter out of court. I will refrain from litigating this matter should you
pay me $500 and do not call me for telemarketing, prerecorded or otherwise,
ever again.

I must receive your payment on or before August 30, 2002. If I do not hear
from you before this date, I will file a claim with the Massachusetts small
claims court for the full damages amount.




Thank You.


Brian Ristuccia