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R6 units freezing - how many elections on a unit?
- To: "SUPPORT \(E-mail\)" <support@gesn.com>
- Subject: R6 units freezing - how many elections on a unit?
- From: "Tari Runyan" <tarir@dieboldes.com>
- Date: Thu, 9 Jan 2003 16:50:33 -0700
this is from a customer - I
like the Geek squad mention - anyone got any ideas - they will send
the TS units in - but the question is why and what?
thanks
Tari
During this past election we had 5 TS
units
(R6), which repeatedly froze during the process of voting. All
connections were checked and there wasn't any indication of power
fluctuations. Each
unit was connected to an UPS (not in
series). Rebooting corrected the problem, but it did reoccur
frequently. Do you have any advice? Is this an hardware problem or a software
problem?
I was also trying to get a feel for
how many elections we should leave in
the backup directories on the TS.
I know that it depends on the election
and the number of times the unit was
used. Does the Geek Squad have any
recommendations?