RE: Gems 1-17 user guide rev 7 on staff site

Josh,

That wasn't my point. File Access is fine. When Tari asked about having difficulty downloading a file (which happened to contain a user manual), I mistakenly went right to file access instead of documentation. I might have realized my mistake except I found GEMS user manuals there and assumed I had found the right place. My question was why do these two directories each have a different subset of GEMS users manuals? File access/docs/ has 1-11 and three versions of 1-18 while Documentation/GEMS/User Guides has 1-11, 1-17, and 1-18. One possible answer is that one place contains works in process while the other is released manuals, but I couldn't tell for sure. No big deal. Just wondering.

Pat

-----Original Message-----
From: Josh Gardner [mailto:josh@dieboldes.com]
Sent: Thursday, January 02, 2003 1:48 PM
To: support@dieboldes.com
Subject: RE: Gems 1-17 user guide rev 7 on staff site

Pat,

Perhaps the naming isn't clear. 'File Access' is the utility that I wrote to replace FTP access.

I didn't want to continue calling it "FTP Access" as that was no longer accurate.

However, if this is confusing people, I may change the wording to something a little clearer.

Josh.

-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Green, Pat
Sent: 02.01.2003 10:31
To: 'support@dieboldes.com'
Subject: RE: Gems 1-17 user guide rev 7 on staff site

FYI. When I looked earlier, I was looking in the wrong place. I was looking in docs under "file access" rather than "Documentation". Why do we have both places? ...Pat

-----Original Message-----
From: Nel Finberg [mailto:nel@dieboldes.com]
Sent: Thursday, January 02, 2003 1:08 PM
To: support@dieboldes.com
Subject: RE: Gems 1-17 user guide rev 7 on staff site

Tari, I experience no problem accessing this document at https://staff.dieboldes.com/docs/gems/data/GEMS_1-17_Users_Guide_Revision_7.0.pdf. The access thread from the staff home page is Documentation -> GEMS -> User Guides -> 'PDF', selected next to 'GEMS User's Guide Revision 7.0'.

Nel

-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Tari Runyan
Sent: January 2, 2003 9:13 AM
To: support@dieboldes.com
Subject: Re: Gems 1-17 user guide rev 7 on staff site

got it

----- Original Message -----

From: Green, Pat

To: 'support@dieboldes.com'

Sent: Thursday, January 02, 2003 9:02 AM

Subject: RE: Gems 1-17 user guide rev 7 on staff site

I can't find it at all. I see 1-11 and various versions of 1-18, but no 1-17. I assume you are looking in the docs directory. ...Pat

-----Original Message-----
From: Tari Runyan [mailto:tarir@dieboldes.com]
Sent: Thursday, January 02, 2003 10:37 AM
To: SUPPORT (E-mail)
Subject: Gems 1-17 user guide rev 7 on staff site

I have tried to get this doc several times and it appears to be empty or broken - can someone please load it up there or tell me what I am doing wrong?

Thanks

Tari