There is no conflict here. Rebooting the machine should not have any effect on the votes. But it won’t do anything help your
chances either. Don’s concern
is a valid one.
In short, given the choice, I wouldn’t
recommend rebooting the machine all day.
You were not given the choice, however.
Ken
-----Original Message-----
From: owner-support@dieboldes.com
[mailto:owner-support@dieboldes.com] On
Behalf Of Nel Finberg
Sent: Wednesday, November 06, 2002 8:44 AM
To: support@dieboldes.com
Subject: RE: Potential Issue
4.3.11 BS
We performed a global outreach to all Georgia regional technicians in order to
promote the automatic re-booting of AccuVote-TS units that had reached a count
of about 100 ballots. It seems that now that we are well past election close,
the above procedure seemed to have been effective, as minimal persistence of
the problem was reported thereafter.
Ken, your message seems to conflict with the
information we were provided by Tab. How about talking to him about this
...
-----Original Message-----
From: owner-support@dieboldes.com
[mailto:owner-support@dieboldes.com]On Behalf
Of Steve Moreland
Sent: Tuesday,
November 05, 2002 4:56 PM
To: support@dieboldes.com
Subject: RE: Potential Issue
4.3.11 BS
One correction since I
started this string is that it's BS 4.1.11 not 4.3.11.
Steve Moreland
Director of Customer Service
Diebold Election Systems, Inc.
1-800-433-8683
972-542-6000
stevem@dieboldes.com
-----Original Message-----
From: owner-support@dieboldes.com
[mailto:owner-support@dieboldes.com]On Behalf
Of Ken
Sent: Tuesday, November 05, 2002 6:47 PM
To: support@dieboldes.com
Subject: RE: Potential Issue
4.3.11 BS
Don has a valid concern
here in his last sentence though.
Rebooting the machines all day won’t exactly help your chances
with the votes. Unfortunately, if
you are out of memory, you are out of memory. It’s not like we have a choice
here.
Ken
-----Original Message-----
From: owner-support@dieboldes.com
[mailto:owner-support@dieboldes.com] On
Behalf Of Talbot Iredale
Sent: Tuesday, November 05, 2002 2:42 PM
To: support@dieboldes.com
Subject: Re: Potential Issue
4.3.11 BS
This problem will
re-occur after casting the same number of ballots as before (ie every 100
ballots). The best solution is to re-boot the system every 100 ballots
(or so) while at the Insert Voter Card screen.
----- Original Message -----
Sent: Tuesday, November 05, 2002 4:24 PM
Subject: RE:
Potential Issue 4.3.11 BS
Tab,
some of the units, seems like most are freezing, not allowing them to respond.
If they reboot, it may solve the problem for a while, but usually comes
back. Are we running the risk of losing votes by powering down and up a
number of times.
-----Original Message-----
From: owner-support@die boldes.com
[mailto:owner-support@dieboldes.com]On Behalf
Of Talbot Iredale
Sent: Tuesday, November 05, 2002
2:09 PM
To: support@dieboldes.com
Subject: Re: Potential Issue
4.3.11 BS
I have tracked down the problem.
The problem is with the memory for
the text on the Instruction screen not being released after it has been used.
This problem was fixed in BS 4.1.12.
----- Original Message -----
Sent: Wednesday,
November 06, 2002 4:38 AM
Subject: RE:
Potential Issue 4.3.11 BS
Steve, Tab is looking at this, and will call Merle from the KSU
Election Center when he is able to provide more meaningful information.
-----Original Message-----
From: owner-support@dieboldes.com
[mailto:owner-support@dieboldes.com]On Behalf
Of Steve Moreland
Sent: Tuesday, November 05, 2002
1:34 PM
To: Support
Subject: Potential Issue 4.3.11 BS
In Ga. we're seeing the following
error:
"Program Memory Critically
Low"
The directions we've received are:
2) Do you wish to convert stored
memory to program memory? - Touch OK or yes
Once the ballot has been cast,
re-boot the machine, and continue voting.
Steve Moreland
Director of Customer Service
Diebold Election Systems, Inc.
1-800-433-8683
972-542-6000
stevem@dieboldes.com
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