RE: Ts units modem in and phone just rings - OS units modem in fine

["Green, Pat" <GreenP@diebold.com>]

Title: Message

Wrong phone number?  The modem can't know who's calling until it answers so it can't "not answer" just for TS's.   ...Pat

 

-----Original Message-----
From: Tari Runyan [mailto:tarir@dieboldes.com]
Sent: Wednesday, October 30, 2002 3:00 PM
To: SUPPORT (E-mail)
Subject: Ts units modem in and phone just rings - OS units modem in fine

Does anyone know why the OS units can dial in and upload fine in W2000 and 1-17-23 but the TS units just ring and ring and message says no carrier detected ? 

Same phone number - same database - same modems - is there something I am missing here?

Thanks

Tari