Fw: TS Troubleshooting

["Lesley Thompson \(earthlink\)" <lesleytdiebold@earthlink.net>]

Has anyone had the problem stated below?  Using BS 4.1.11.  Thanks.  Lesley
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----- Original Message -----
From: "Schmidt, Connie, ELC" <Connie.Schmidt@jocoks.com>
To: <lesleytdiebold@earthlink.net>
Sent: Wednesday, October 16, 2002 11:00 AM
Subject: FW: TS Troubleshooting

> > One TS located at the northeast satellite location has failed to
complete
> > printing of zero report tape.  About halfway through printing the
> > processes halted and the touch screen failed to respond to key presses.
> > After a restart of the TS, an error message appeared stating "FAILED TO
> > WRITE TO PRINTER" with the following option buttons...
> >
> > Abort / Cancel
> >
> > After pressing abort a message appeared stating "PRINTING ABORTED DUE TO
> > ERROR" with the following option button...
> >
> > OK
> >
> > After pressing OK, the printer failed to respond and again displayed the
> > following option buttons...
> >
> > Abort / Cancel
> >
> > I recommended that the machine be shutdown and covered.  The machine
> > number is 102201.
>