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AVTS error message: cannot create a file when file already exists



AVTS ERROR MESSAGE REPORT
submitted by Lesley Thompson
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Johnson County Kansas
August 6, 2002 Primary Election
7-27-02
AVTS S/N: 100107
 
WinCE 2.1.2  -  BS 4.1.11  -  GEMS 1.17.22
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MACHINE IN USE FOR WHAT TASK?
    Reset Election on Training Election Card
 
MACHINE IN WHAT MODE OF BS?
    Post Election
 
EXACT ERROR MESSAGE RECEIVED?
    The following error has been detected:
    Exception in Ballot Station
    Cannot create a file when that file already exists.
    OK
 
WHAT FUNCTIONS WERE BEING PERFORMED OR WHAT ACTIONS LED TO THE ERROR MESSAGE?
    Turned on unit S/N 100107.
    Inserted Election media PCMCIA card.
    Message occurred.
    Pressed OK.
    System tried to reload.
    Delivered same message.
   
    Inserted Election media PCMCIA card into a different AVTS unit.
    Election booted just fine.
 
    Inserted a different PCMCIA card into S/N 100107.
    Received same message.
 
CAN YOU RECREATE MESSAGE and IF SO GIVE STEPS?
    Message repeats on this unit when insert a PC election media card.
 
DID UNIT RETURN TO OPERATIO AFTER REBOOT?  IF NO, EXPLAIN.
    No, continued with same problem.  Tried different PC card, same problem.
 
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COMMENTS:   Please advise.  What additional troubleshooting shall we do in the field?