Re: Gems 1.17.22 Error Message

["Dmitry Papushin" <dmitry@dieboldes.com>]

Lesley,

 

You need to update Crystal Report libraries to print pre election reports. Please copy WINNT_CRYSTAL.zip  and WINNT_SYSTEM32.zip files from ftp site, you can find them under util directory. The passwords are:

 

WINNT_CRYSTAL.zip   ck3vncse4d5sn
WINNT_SYSTEM32.zip  pastlsjblyugm

 

Extract WINNT_CRYSTAL to "C\WinNT\Crystal" and WINNT_SYSTEM32 to "C:\WinNT\System32" directories.

After that you should be able to print pre election reports.

 

You also can fix this problem if you re install GEMS using installpack.

 

Dmitry

 

----- Original Message -----

From: Lesley Thompson

To: support@gesn.com

Sent: Thursday, July 18, 2002 8:29 AM

Subject: Gems 1.17.22 Error Message

Johnson County, Kansas  GEMS 1.17.22

---

 

On Print Report, Ballot Order we get the following message box:

 

        Failed to open print job file BallotOrder.rpt

 

Why are we getting this message and what needs to be done to print this report???

 

Thanks.  Lesley