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RE: VIBS

Ravina, please get with Deborah and see if you can reproduce the
problem, and if so, open a bug on Bugzilla.

Deborah, any time you come across a bug, get with the project manager or
election services associate responsible for the account or
demonstration, and have them post a bugzilla report.  You can find out
the election services person responsible from Steve Morland.  They can
help answer a question like "has this been reported before" directly, by
checking the bugzilla archives for you.

Ken


-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com] On Behalf
Of Deborah Seiler
Sent: Monday, July 08, 2002 9:31 AM
To: support@dieboldes.com
Subject: VIBS

Yesterday at the National Federation of the Blind Conference, a user
listened to the initial instructions and pressed the 6 key to begin
voting.
However, he pressed the 5 key before the ballot even began.  This
resulted
in a vote being cast for the first candidate in the very last race on
the
ballot. (The audio was operating in "show ballot" mode.)  When I tried
to
back up to the beginning  to enable him to vote the entire ballot, I
received a "fatal error" message. This required turning the unit off and
back on to resume functioning.

The incident occurred using a new PCMCIA card which had been sent to the
conference to fix an earlier problem.

Has this type of problem been reported before?  Is it something that
might
occur as we use the VIBS in upcoming elections?

The American Foundation of the Blind wants to do an evaluation of our
system
in the very near future.  Is there a different database or ballot
station
version which will avoid this error?

Thanks.
Deborah Seiler