----- Original Message -----
Sent: Thursday, June 20, 2002 6:44
PM
Subject: RE: ftp site inaccessible to
customers
Tari,
Are
you sure that customers cannot access the ftp site? I just tried from
one of Alameda's county computers and it wasn't a problem. I remember there
being some discussion about using the ftp protocol versus http protocol to
access the site. I also received "you don't have permission" when I used
http.
rob
chen
How are we to be able to upgrade our
customers if they are denied access to the ftp site to download the
necessary files?
We cannot email them as they are too big -
and when we do their audio how do we get them the files?
Please address this as we have people who
need access and cannot get in.
Thank you
Tari