Ian,
I
think it needs to be on a case by case basis during the transition
period. We shouldn't change anyone's order without discussing it with
their support/sales person first. In the Maryland case, let's ask Sue
how she wants to handle it. I will put this out on the support list so
others can take part. Let's change the standard to "Supervisor", but
make "Manager" available as a special order such that we do not force any
customers to change mid-project. However, we should be recommending
"Supervisor" since it will match the documentation and the
software.
Pat
I
believe that Maryland already has some Manager Cards but they haven't
received all of them yet. Do we swap out the existing Manager
Cards for Supervisor Cards? Do we continue to ship Manager Cards for
consistency? Or do we let them deal with a
mix?
What about all the other customers who have partial shipments on
their Manager Cards, or want additional cards in the
future?
These are a few of my favorite questions that nobody wants to
answer.
I
don't have the detail as to what's been shipped and what needs to be
shipped, but perhaps accounting can get that info for
us.
Sincerely:
Ian S. Piper
Diebold Election Systems,
Inc.
972.542.6000