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 This is an After Election Report for the City of 
Norfolk, VA. 
The City of Norfolk was new account with 55 
precincts. 
We deployed into the field, 245 AVTS voting 
units, 55 AVTS demo units and 2 AVTS-OS units.  Election Day was the 7th of 
May 2002. 
During acceptance testing, we found 3 units that 
had the continuous boot problem.  We had another two that would not boot at 
all, and we had one where only the bottom PCMCIA slot would work.  Of, 
course these units were sent for repair prior to the election. 
We had 8 AVTS units that would not release the 
Voter Card after voting.  It appears to be the same problem that was 
experienced in Shelby County, TN. On 5 of these units, the problem was 
intermittent, but was still a problem. So, we had to take these units out of 
service. 
We had problems with 11 AVTS voting booths. It 
appears that in four of the booths, the booth power cord, that plugs into the 
AVTS unit was not working.  Therefore, after 7 hours of voting, those 
units ran out of juice.  We had to plug them directly into a wall socket 
and bypass the booth. We had tested the booth plug-in outlet of these booths, 
they were working properly, but apparently the AVTS booth power cord that plugs 
into the AVTS unit was not.  One booth handle was broken.  On three on 
the booths, the outer locking latch is broken.  On the last three, the 
metal bracing bracket was bent.  I can see the metal bracing bracket 
attached to the legs is going to be a problem.  It is very flimsy. 
Are there replacement parts for the 
booths?? 
The booths and AVTS units will be shipped back to 
McKinney for maintenance and repairs. 
There were other minor problems with poll workers 
deleting their Spyrus with the Manager Card.  We will re-address this 
at future training sessions. 
Other than the few items mentioned above, the 
election was a great success.  We were able to modem upload all but 15 
precincts, this is more than expected.  Accumulating results, AccuVote-OS, 
reporting all went great. 
Rodney D. Turner 
Diebold Election Systems 
214-642-6289 cell 
800-433-8683 ext. 159 
972-542-6044 fax 
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