Until further notice, please send units for repair to the Diebold McKinney office. The Lexington plant cannot accept any units for repair coming through their door, they only move raw materials in and finished goods out. The North Canton office does not have the resources to perform the repairs, their role is development. Currently, McKinney is the point for repair returns. If a hardware design issue is discovered through testing and repair, then McKinney will forward sample units to an appropriate location for review and further analysis. Thank you very much for your cooperation during this period of transition Regards, Steve Moreland Director of Customer Service Diebold Election Systems, Inc. 1-800-433-8683 972-542-6000
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