This
sounds like the problem we had in Duval last week. Who’s printing the ballots for this
account? Is it the ballot file or
the printer?
-----Original
Message-----
From:
owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Cathy Colgan
Sent: Monday, October 29, 2001 6:04
PM
To:
support@gesn.com
Subject: RE:
Blackhawk, IA 11/06/01 election 194F
that's where we're
going with this...just like you said from the beginning! thanks for all
your input..i havent heard from them today so i HOPE things are going fine
with the new marking devices and the printer doing some reprints.
-----Original
Message-----
From:
owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Steve Ricke
Sent: Monday, October 29, 2001 4:58
PM
To:
support@gesn.com
Subject: RE:
Blackhawk, IA 11/06/01 election 194F
1.94F! is the exact
equivalent to 1.94W. We have been using this generation of firmware in
both IR and VL units for a long time without the problems Blackhawk is
experiencing. If they are experiencing the problem on multiple
units. And if the units are passing the ballot diagnostics test
without generating undefined marks then the likely culprit is the ballots or
the carbon content of the pens.
-----Original
Message-----
From:
owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Cathy Colgan
Sent: Monday, October 29, 2001 3:25
PM
To:
support@gesn.com
Subject: RE:
Blackhawk, IA 11/06/01 election 194F
Blackhawk,
Ia 194F!
-----Original
Message-----
From:
owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Steve Ricke
Sent: Monday, October 29, 2001 3:21
PM
To:
support@gesn.com
Subject: RE:
Blackhawk, IA 11/06/01 election 194F
1.94F can be the
equivalent firmware to just about any 1.94(choose a letter) firmware.
The key is the character after the F: +,#,<,&,etc.
. This was done due to certification issues. Please let me know
what that character is so we can tell what it is equivalent to. You
can look it up on the ROM EQUIVALENCE chart at:
http://staff.gesn.com/resources/avos/relnotes
-----Original
Message-----
From:
owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Global Chouteau
Sent: Monday, October 29, 2001 2:10
PM
To:
support@gesn.com
Subject: Re:
Blackhawk, IA 11/06/01 election 194F
This is a "version" of the "long mark"
condition that M. Shamus (sp?) was so fond of..."High Ovals" (excessively so)
can cause "black blindness" before the reader reaches the "hot spot area"..
That is why feeding the ballots bottom first is an assist............The new
design (visible light) are not affected by black
blindness............
----- Original
Message -----
To: support@gesn.com
Sent: Monday, October 29,
2001 1:12 Aftrnoon
Subject: RE: Blackhawk, IA
11/06/01 election 194F
i found some ballots
where the reg "tic marks" looked good but lining up oval with ruler shows them
"high" charlie conrad confirms that "high" ovals are not good that is
why "okay" when feeding ballots bottom first. I have told her to start
with fresh "test ballots and new pen and let me know. i have explained
the "high" oval situation in infra red readers and if her tests come out
satisactorily she will have her poll workers feed bottom up if error
messages. hopefully that is all there is.
thanks
-----Original
Message-----
From:
owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Greg Forsythe
Sent: Monday, October 29, 2001 9:39
AM
To:
support@gesn.com
Subject: Re:
Blackhawk, IA 11/06/01 election 194F
.
>
> Visible light machine
test OK on all ballots. Then you know the ballots
work!
>
> Infra red using same
test ballots as VL -
Fully voted ballot some
undefined Undef is the same as Invalid Mark.
It's on the cusp, neither a mark nor fly speck. Not enugh carbon in
the mark.
> races some races showing
blank. showing some okay in 4 ballot directions but
> some blanks
candidates. It is hit and miss on variance depending on
>
orientation. Not enough carbon in the mark.
Inconsistent. Get new pens. Use a Sharpie for testing. Check
the printing.
>
> always errors when
head first (back and front) always ok when ballot upside
> down (front
and back) You are using different sensors when you
reverse the ballot. Use a Sharpie and you will see
>
> Using eberhard faber pen 60110. had election october 2 - no
problem in test
> or election. The carbon may be used up in
these pens. Get new or unused Eberhard Faber 60110
pens.
>
> I had her send sample
ballots i am getting same hit and miss results. With a
Sharpie? If they work OK in VL they should work in
IR
>
>