----- Original Message -----
Sent: Monday, October 29, 2001 6:40
PM
Subject: RE: Tucson error running central
count
Only
guesses:
(1) Two copies of GEMS running.
(2) Someone thought they were clever and moved the
GEMS install directory without changing the registry.
(3) They don't have permissions on the
directory.
Bottom line with
that error is that GEMS can't write to that directory because it doesn't exist
or because it doesn't have permission. Check that the directory actually
exists and that you can write to it. You can find out the latter by
opening notepad and trying to save a hello.txt file there. If you can't,
neither can GEMS.
Ken
________________________________________________________
anyone seen this one or know why it would
appear and what is causing it?
Access to C:\Program Files\
GEMS\Data\00d32cee\Poster\0 was denied
This is the same error they got before they
sent their system to TX for repair and it is still coming up...
They need a solution quickly
thanks
Tari