From
Lowndes County GA – please refer to the GEMS questions and let me know
please – the last three or four sentences are for Mgt
review.
Thanks,
John
-----Original
Message-----
From: Deb Cox
[mailto:lcbe@datasys.net]
Sent: Tuesday, October 23, 2001 3:12
PM
To: John
McLaurin
Subject:
HELP
We've had a problem for a couple of
weeks, have had our ITS person in contact with Global, of course most of the
problem solvers we know are gone....but the GEMS system gets slower and
slower until we shut it down and re-boot, then it says physical memory
dump.....over and over. We've been trying to run a complete system test
(from scanner thru Jresult client at another location) and haven't
accomplished tit yet. NOT PANICKING YET... but Aaron has spoken to several
persons, who keep saying they'll get back with him....today he's talking
with Carrie someone....I stayed on the phone until I was connected with
potential immediate help....but what's happened to Global's customer
service? This wouldn't have happened a year ago...deb