FW: VIBS

["Ian S. Piper" <ian@gesn.com>]

Steve:

I recalled seeing Ken's email from Sep. 6th on using Genovation keypads.
Thought I'd forward it to you in case you hadn't seen it.

Ian


-----Original Message-----
From: Ken Clark [mailto:ken@gesn.com]
Sent: September 06, 2001 3:11 PM
To: Steve Knecht; jwdean@spectrumltd.com; ian@gesn.com; Deborah Seiler
Cc: fkglobal@earthlink.net
Subject: RE: VIBS


I will re-re-emphasize.  I put in a request that this be look into months
ago.

The accounting keyboard is simply unusable.  I ran into specific difficulty
in designing the write-in function without access to a "pound key".  I did
use the star/asterisk on the accounting keypad, but asking the voter to
press the "/" key or "-" key crosses the line.

We do not have a VIBS product until this issue is addressed.  It will be a
monumental mistake if Global continues to stick its head in the sand on
this.  Do not fill our warehouse with Genovation keypads, they do not work.

Ken



> -----Original Message-----
> From: Steve Knecht [mailto:skglobal@earthlink.net]
> Sent: Thursday, September 06, 2001 1:06 PM
> To: jwdean@spectrumltd.com; ian@gesn.com; Deborah Seiler
> Cc: fkglobal@earthlink.net; ken@gesn.com
> Subject: Re: VIBS
>
>
> I'd like to re-emphasize Deborah's point about the keypad.  I've
> yet to see
> one that could be described as "production model".  What is the status of
> this item?
> ----- Original Message -----
> From: Deborah Seiler <deborahseiler@attglobal.net>
> To: <jwdean@spectrumltd.com>; <ian@gesn.com>
> Cc: <fkglobal@earthlink.net>; <skglobal@earthlink.net>; <ken@gesn.com>
> Sent: Thursday, September 06, 2001 10:23 AM
> Subject: VIBS
>
>
> > The revisions to VIBS software are looking very positive, in my view.
> > In the course of reviewing version 4.1, I noticed two issues that are
> > hardware related.
> > 1) The sound has a tendency to jump and is usually heard only
> on one side
> > of the headset.
> > 2) The keypad needs to be a telephone rather than an accounting
> style for
> > write ins and for general ease of navigation.
> > Deborah
> >
> >