I copy.....................By the way, how ya doin'
Biz and where ya been lately?
Charles M. Conrad GLOBAL ELECTIONS INC. Rt 1 Box
118J Chouteau, Oklahoma 74337 Phone 918-476-4804 FAX
918-476-4804 Email: ccglobal@earthlink.net
----- Original Message -----
Sent: Monday, April 30, 2001 12:56
PM
Subject: Re: Platte County,MO - Time Outs
on Ports during uploads
Global Chouteau: I did receive your email but did not see a
reference to the accuvote message that was displayed. I believe the incident I
am talking about occured in one of the Cal. accounts. If the question was
answered prior to turning the unit off there was no problem - if the unit was
turned off with a Question still displayed the unit did not hang up and the
modem would have to be reset. Thanks: don
Global Chouteau wrote:
Jeff and Don,, are either one
getting my email??? This note form Don says the same thing I
said a couple of days ago, with no acknowledgment.. A like incident occurred
in Walton County Florida.....
----- Original Message -----
Sent: Friday, April 27, 2001 7:11
Aftrnoon
Subject: Re: Platte County,MO - Time
Outs on Ports during uploads Jeff: one other thing, if anyone
else remembers. it seems that at one point if the accuvote came up with a
message about turn unit off after the upload and the question was not
answered it would not hang up. I don't remember what firmware it was. Does
anyone else remember where this occured at? Don B
Jeff Hintz wrote:
I
just finished talking to Don Biszmaier about the dip switches, then I
remembered what Juan had said awhile back about the same problem we had
in Puerto Rico. We did not use modems, but rather some type of
multi network/modem box made by Digi - (Mike Brown should know what the
exact device is). However, we were using GEMS 1-15 series and
AccuVote ROM 194w, so unless GEMS 1-14 series has something different
that the 1-15 series, then upgrading GEMS will not fix the
problem. Maybe the GEMS 1-17 series does??? Unfortunately,
probably the only way to try and find out what may be causing the
problem, will be to go to Platte County, MO and do some extensive
testing. That is, unless we can set up multiple modems with a Digi
Box and be able to do extensive calling in to the GEMS host computer
within our own offices. Myself, I do not have the equipment, nor
the phone lines to do so.Thanks
for everyone's input. However, at this point, I am still without
an answer until further testing is done.
1-14 fixed the modem problems I saw - tell them to check
dip switches - 4 and 8 down and also the reconfigure their modems thru
HyperTerminal and upgrade to 1-14
----- Original Message -----
Sent: Thursday, April 26, 2001
8:50 AM
Subject: FW: Platte County,MO -
Time Outs on Ports during uploads I am
still getting calls and e-mails from this customer. Somebody
please respond!!!!
This customer is still asking me for an answer for
this. I have not seen a response as of yet. Does anyone
have an help???
Platte
County, MO ran an election last Tuesday, they currently use GEMS
1.11.11.1 and AccuVote 194w. During their upload process,
using a digiboard with 5 modems attached, and their phone system set
to 1 telephone number with rollover; they kept encountering
time-outs on their ports and had to keep starting them up
again. I believe that we have discussed this in the past, has
this problem been resolved in a later release??? Or perhaps
need to set up their Com ports again???Jeff HintzGlobal Election
Systems
|