RE: Platte County,MO - Time Outs on Ports during uploads

I thought the proper dipswitch settings for GEMS are 3 and 8 down. Is 4 and 8 also acceptable? Can it help to alleviate possible problems?

Tyler

-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Tari Runyan
Sent: Thursday, April 26, 2001 10:07 AM
To: support@gesn.com
Subject: Re: Platte County,MO - Time Outs on Ports during uploads

1-14 fixed the modem problems I saw - tell them to check dip switches - 4 and 8 down and also the reconfigure their modems thru HyperTerminal and upgrade to 1-14

----- Original Message -----

From: Jeff Hintz

To: Support Team (E-mail)

Sent: Thursday, April 26, 2001 8:50 AM

Subject: FW: Platte County,MO - Time Outs on Ports during uploads

I am still getting calls and e-mails from this customer. Somebody please respond!!!!

-----Original Message-----
From: Jeff Hintz [mailto:jhglobal@earthlink.net]
Sent: Friday, April 20, 2001 12:15 PM
To: Support Team (E-mail)
Subject: FW: Platte County,MO - Time Outs on Ports during uploads

This customer is still asking me for an answer for this. I have not seen a response as of yet. Does anyone have an help???

-----Original Message-----
From: Jeff Hintz [mailto:jhglobal@earthlink.net]
Sent: Tuesday, April 10, 2001 11:55 AM
To: Support Team (E-mail)
Subject: Platte County,MO - Time Outs on Ports during uploads

Platte County, MO ran an election last Tuesday, they currently use GEMS 1.11.11.1 and AccuVote 194w. During their upload process, using a digiboard with 5 modems attached, and their phone system set to 1 telephone number with rollover; they kept encountering time-outs on their ports and had to keep starting them up again. I believe that we have discussed this in the past, has this problem been resolved in a later release??? Or perhaps need to set up their Com ports again???

Jeff Hintz

Global Election Systems