Sent: Friday, April 20, 2001 1:03 
PM
  Subject: RE: AccuVote R6 & Cancel 
  Button
  
  
    
    To all support and sales people; 
   
  Well, I'm neither of these but that won't stop 
  me.
  
    Everyone in the field that I have spoken 
    to has informed me that the Cancel Button on the Ballot Cast Screen must be 
    hidden from the voters and that cancelling a ballot requires poll worker 
    intervention.   
   
  Hiding the cancel 
  button is not a reasonable solution.   I feel pretty strongly about 
  this.  Never mind the fact that, as a voter, I think I have the right to 
  cancel what I am doing and go home.  Funny the banks don't have a problem 
  with this.  
   
  Tell me, what is 
  Global's position going to be when some newspaper or web page runs a story 
  about the secret hidden button?  How long will it take in a million-voter 
  jurisdiction before the button becomes common knowledge?  Next we are 
  going to have wannabe hackers trying secret knocks on the start screen to find 
  the "other" hidden 
  features.   
   
  What do you think Mr. 
  Shamus or Mr. Craft will think about our little back door?  Oh, don't 
  worry about it guys.  This is the only place we have a hidden button 
  with, by your argument, administrative functionality.  
  Really.
  
    Since these people have run TS elections 
    I must defer to [their] judgement unless I hear 
    otherwise. 
   
  Fine.  But then I think we should require from 
  "these people", at minimum, a written paragraph explaining their 
  reasoning.  I am hassled all the time about the lack of 
  documentation for our designs.  Well, lets have it.  Lets have a 
  paragraph explaining why "the Cancel Button on the Ballot Cast Screen must be 
  hidden from the voters and that canceling a ballot requires poll worker 
  intervention".  I'd love to read it.  I don't think 
  this behavior should be undertaken without this.  This is not an 
  unreasonable request.
   
  Second, I would like to know if there is any other 
  system in existence that has such a hidden button.  That in itself would 
  not be a sufficient reason to accept or reject the idea, but it would help to 
  know we are not alone in this decision.
  
    When a ballot is cancelled what should happen 
    to the voter card.  There are three 
  possibilities.
   
  The 
  shame here is that we had a perfectly good design for this without the 
  locking reader.  Removing the card gave the voter the option to cancel 
  the ballot.  But that is a dead horse.
   
  The 
  motivation here appears to be that the poll worker must intervene to cancel 
  the ballot.  The hidden button doesn't even satisfy that, since the voter 
  can find the once they read about it in the paper.  Here is one proposal:
  
    - Leave the cancel button on the 
    screen. 
    
- 
    When the user presses the cancel button, open a new 
    screen that has a poll worker PIN, and a resume voting 
    button. 
- 
    A poll worker needs to enter the PIN to cancel the 
    ballot and release the card. 
I have to underline though, that I am at a complete 
  loss as to why it is unreasonable for a voter to cancel their ballot.  
  Hell, they can walk away from the machine with the card still in the machine 
  if they feel like it.  This just doesn't make sense to 
  me.
   
  Ken