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AVOS - Visible Light Reader - Stopped feeding ballots after jam - no error message
- To: "Support Team \(E-mail\)" <support@gesn.com>
- Subject: AVOS - Visible Light Reader - Stopped feeding ballots after jam - no error message
- From: "Jeff Hintz" <jhglobal@earthlink.net>
- Date: Tue, 3 Apr 2001 10:43:55 -0500
- Importance: Normal
Anthony from Shawnee
County, KS is running an election today. They have all AVOS - Visible
Light Readers, the rom version is 1.94w. They have 3 units at their
election office that they use for Advanced Voting. They have already
swapped out 2 of those units with replacements due to this error, and now have
encountered it again on one of the replacements. What happens is this:
they are processing ballots, then a ballot gets jammed, no error message
comes out on the display, they remove the jammed ballot, the display has the
current count, but the motor will not engage to process any more ballots.
Again, this has happened several times, with several different AVOS units, and
it is election day. Please help ASAP.
Thanks,
Jeff Hintz
Global Election Systems