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RE: Removing the date on the AV Tapes
Tyler, your policy position may be just a touch short sighted considering
the bigger picture of the GA market. The largest jurisdictions in the
State are considering GES and the Accu Vote, and just happen to be next
door neighbors to COBB.
Your correct in that this has the potential to be an inconvenience for our
folks. If it becomes necessary, maybe a equitable amount would be more
advisable to charge our customer rather than an amount to punish them for
both their newness as a customer and GEMS user. I'm still trying to build
advocates for Global and I believe Cobb has the chance to be a good one.
I'll let you know how it works out after I've talked with them some more.
Your Pal,
John
-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
Tyler Links
Sent: Monday, October 23, 2000 11:56 AM
To: support@gesn.com
Subject: RE: Removing the date on the AV Tapes
We should do nothing here. The client should suffer. We should not be
spending valuable time this close to the election creating and installing a
new ABasic file because the customer's "forgetfulness" (leastways, not
without charging an obscene amount of money).
Tyler
-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
Mike Brown
Sent: Monday, October 23, 2000 10:29 AM
To: support@gesn.com
Subject: Removing the date on the AV Tapes
Beth Kish in Cobb county has forgotten to change the date in GEMS, and now
she has a date problem on her AV tapes. She is becoming very insistent that
we find a solution for her forgetfulness. She would be happy if we could
just remove the date from the tapes all together. Are we able to modify the
A-Basic file for her to remove the date stamp on the tape? What is the best
course of action. I have already told her we can't be changing anything this
late in the game, but as usual the client is getting persistent.
Mike