Lock up occurs with the
create card screen up, but it does not seem to have a preference when they lock
up. Some while burning cards and
some while sitting idle. -----Original Message----- Jane, What are the users
doing when it locks up. Are they in the process of burning a smart card or are
they just at a data entry screen. Does
<CTRL>-<ALT>-<DEL> do anything? What OS are they
running (95 or 98)? Tab |