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Re: Background color drawing problem

What is the preferred sequence of events?
 
Greg
----- Original Message -----
From: Ken Clark
Sent: August 30, 2000 7:38 PM
Subject: RE: Background color drawing problem

Hmm.  I was waiting for someone to say that. 
  • Dmitry, please check that the InstallShield is installing the same riched20.dll as in the util directory on the ftp site.  Get in sync with Mike when he comes back if it is not.
  • Greg, what service pack are you running?  Did you install the service pack after or before GEMS?
  • Uspecified support person, what is the version and file size of riched20.dll after NT4SP6a is installed but before the GEMS CD is installed?
Ken
 
 
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Greg Forsythe
Sent: Wednesday, August 30, 2000 6:22 PM

New installation with GEMS-1-16-9.  Required Riched20.dll after setup.
----- Original Message -----
From: Ken Clark
Sent: August 30, 2000 9:45 AM

Support list Steve.  Put it in the WinNT\system32 directory.  There should already be a riched20.dll there.  You might want to rename it before you copy the new one as a backup.
 
Ken
 
From: Steve Knecht [mailto:skglobal@earthlink.net]
Sent: Tuesday, August 29, 2000 11:51 PM
To: Ken Clark
Subject: Re: Background color drawing problem

Once you download it out of util/ where does it get installed? or placed?
----- Original Message -----
From: Ken Clark
Sent: Monday, July 17, 2000 1:17 PM
Subject: RE: Background color drawing problem

Closure on this.  The 5.30.22.2300 riched20.dll fixed Dianne's problem.
 
Ken
-----Original Message-----
From: owner-bugtrack@gesn.com [mailto:owner-bugtrack@gesn.com]On Behalf Of Talbot Iredale
Sent: Friday, July 14, 2000 11:10 AM
To: bugtrack@gesn.com
Subject: Re: Background color drawing problem

I can't reproduce the problem either.
 
There is a copy in the util directory on the ftp site.
 
Tab
----- Original Message -----
From: Ken Clark
Sent: Friday, July 14, 2000 12:05 PM
Subject: Background color drawing problem

Posted on behalf on Cathi, who I assume is having email problems.
 
The background color is being drawn only partially with the attached database and postscript from Anoka.  I can't reproduce it on my machine.  Is anyone else seeing this?
 
It might be a RTF control issue.  Tab, this looks like it could be an rtf control thing.  Could you put in the GEMSFix directory a copy of the "trusted" DLL?
 
Ken