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I know of at least one Florida customer that is going to be
returning the memory cards that were a problem. Unfortunately, this is a
difficult problem to track. Some customers are comfortable resolving the
problem on their own and then never report the problem to us, others experience
no problems at all and then others experience between 10 to 30% failure in
pre-election testing and election day use. Sophia is right, the way a card
is inserted into the AccuVote can prompt the "Okay to format" message,
but that doesn't account for a card functioning on election day - losing power -
and receiving the same message when it was never removed. The frustrating
common thread to the problem is that there are few to no common threads and yes
Larry is aware that we are experiencing this problems.
~Ingrid
-----Original Message-----
From:
Ian Piper <ian@gesn.com>
To: support <support@gesn.com>
Date:
Monday, November 15, 1999 9:57 AM
Subject: Re: Blank Memory
Cards
I know that one is too many, but
how many is "a rash" or "alarming" or
"extensive"? We need some hard details. Have
the details of these experiences been forwarded to Larry? He is
collating election night information. Do we have access to the
memory cards that went blank? Do we have access to the AccuVotes that
the cards were used in? Do we at least have the AccuVote's Serial
Number?
We need to retrieve these
materials from the field if we're ever going to sit down and figure out what
is going on. We need to see this problem happen in front of us
otherwise it is going to continue to happen in the field.
Ian
___________________________________________________________
There
are two ways to write error-free programs; only the third one
works.
----- Original Message -----
Sent: Monday, November 15, 1999
3:30 PM
Subject: Re: Blank Memory
Cards
We are experiencing a rash of memory card failure that is
almost alarming.
We are looking into what the problems might
be. It doesn't seem to matter
if the cards are brand new or a
few years old. Does anyone else have input
or concerns on this
issue? So far, we know that there were extensive
problems in
Virginia and Florida in this past election cycle.
~Ingrid
-----Original Message-----
From: Donald W. Biszmaier
<dbglobal@earthlink.net>
To:
support <support@gesn.com>
Date: Monday,
November 15, 1999 9:02 AM
Subject: Blank Memory
Cards
> In the past two weeks I have had
three programmed memory cards - one
>in election mode and two in
post election mode - that have been blank.
>When the card is
inserted it comes up to format.
> I cannot
verify what happened to the cards. They may have been
>mistakenly
erased or the wrong card used, but I cannot find proof of
>that
either.
> Has anyone else had a similar problem?
Just thought I would check
>after three
times.
> Thanks:
Don
>
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