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Re: Customer Question - Minn. Demo
- To: <support@gesn.com>
- Subject: Re: Customer Question - Minn. Demo
- From: "Ian S. Piper" <ian@gesn.com>
- Date: Wed, 30 Jun 1999 15:53:35 -0500
>> What is the cost of read head
replacement?
The cost to replace an end-user
customer's AccuVote Visible Light Reader is US$1650.00 plus labor (@ US125.00
per hour).
>I believe there is some kind of standard maintenance
agreement that includes
>free upgrades.
There are no free upgrades to
hardware. First year warranty applies to AccuVote, Accu-Vote-TS, AccuFeed,
and Ballot Box. You can purchase extended warranties only on AccuVote and
AccuVote-TS. Warranty repair covers the cost to repair and replace parts
but does not cover the shipping to McKinney or damage resulting from abuse or
mishandling (e.g., dropping the unit, etc.).
Barry would know better than I what that agreement is
(I
>think 15%-17%, but I don't really know).
Pricing for extended warranties requires
individual quoting for each customer account. Larry Ensminger can answer
questions on extended warranty quoting.
Ian