The question I have had to answer from election managers is “Why do you have two START keys, isn’t that a bit confusing for the voters?” This situation arises when one or more languages is available. The first START is at the bottom of the language choice screen and the second START at the bottom of the voting instructions.
It would be logical for the voter to touch the LANGUAGE of choice, then read the instructions and BEGIN VOTING
-----Original Message-----
From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com] On Behalf Of Sue Page
Sent: Thursday, June 27, 2002 6:16
AM
To: rcr@dieboldes.com
Subject: RE: Incorporate the START
with the language chosen
Maryland has the same concern - the Start button simply is not obvious to the voter - even though "Start" is a straight forward instruction.
As a short term fix, would it work to change the text on the Start button to:
BEGIN VOTING
Sue
-----Original Message-----
From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com]On Behalf Of Greg Forsythe
Sent: Wednesday, June 26, 2002 3:51 PM
To: rcr@dieboldes.com
Subject: RE: Incorporate the START with the language chosenIMHO it would streamline the process if the appropriate language instruction page appeared after the language was touched.
Greg
-----Original Message-----
From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com] On Behalf Of Nel Finberg
Sent: Wednesday, June 26, 2002 3:16 PM
To: rcr@dieboldes.com
Subject: Re: Incorporate the START with the language chosen
Language selection should trigger the appearance of the Start text in the corresponding language - Japanese language selection with Start button text in Japanese, and so on.
Nel
----- Original Message -----
From: Mark S Earley
Sent: Wednesday, June 26, 2002 12:05 PM
Subject: RE: Incorporate the START with the language chosen
To add fuel to the debate, does the Japanese language button get paired with a START button having Japanese text?
Mark Earley
850 422-2100 - office/fax
850 322-3226 - cell
-----Original Message-----
From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com]On Behalf Of Greg Forsythe
Sent: Wednesday, June 26, 2002 12:42 PM
To: rcr@dieboldes.com
Subject: RE: Incorporate the START with the language chosen
Good point Jeff and thank you for the reply, it’s so seldom I get one.
If it is a question of what ifs, then what does the phone caller do when asked to touch “1” for English and “2” for another language and the caller touches the wrong number?
What do you do when using a conventional phone and you touch the wrong digit in a sequence?
This RCR is based strictly from observation demonstrating a multi language (English and French) R6, generally to election officials and watching them touch the language label and expecting something to start.
The language labels are quite large and it is possible to touch by mistake, not probable though IMHO.
Greg
-----Original Message-----
From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com] On Behalf Of Jeff Hintz
Sent: Wednesday, June 26, 2002 12:03 PM
To: rcr@dieboldes.com
Subject: RE: Incorporate the START with the language chosen
What if you touched Japanese by mistake and the AVTS went directly to the ballot in Japanese??? There is no way of going back to the main screen, only if you go all the way to the end of the ballot, and do a cancel, then make a new Voter Card and start the process all over.
Jeff
-----Original Message-----
From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com]On Behalf Of Greg Forsythe
Sent: Wednesday, June 26, 2002 7:10 AM
To: rcr@dieboldes.com
Subject: Incorporate the START with the language chosenCurrently the voter will touch the language of their choice on the BS and expect a response. When nothing happens, they start searching and discover the START label at the bottom of the screen.
The person demonstrating the BS will probably tell the voter to touch the START key at the bottom. I have watched this hundreds of times and often wondered if the START process could be incorporated into the language selection label.
Greg Forsythe
416 446-1383 - Office
416 446-1425 - Fax
416 464-3736 - Cell
