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From: owner-bugtrack@dieboldes.com
[mailto:owner-bugtrack@dieboldes.com] On Behalf Of
Tari Runyan we sent 40 spyrus
units out to the polls for the March Primary and there were 20 for the polls
and 20 backups - of those 7 failed - died- had squares going across them
- we changed out batteries after they were replaced and it didn't help Are these units permanently hooped? Please
send all 7 units up to One thing
that we noticed was they were in the same geographic area - (spooky) and they
were very close in sequence numbers 196-200 and
a couple others. Could be a bad run,
indeed. But it is odd that they would break mid
stride, rather than not work at all.
Having a Spyrus break while
using it is a lot like having your hand calculator break while using it.
There just isn’t a lot to
them to break. I do not
think that we should have to rely on more than one backup for each location and
if that is the case I have always advocated three in a polling
place given what they cost, but the sentiment is shared. I would rephrase this sentence as “7/40
failure rate is not acceptable”. we need to
rethink our using the Spyrus at all - When you have finished rethinking, let us
know your conclusions. The fact
that there were 8 keys being used may have something to do with it - but I do
not know - and if it does why didn't all of them fail Maybe. Good identification of
differences from previous installs.
The units have been very reliable up until now. We need to
determine the cause and the solution- I have returned the questionable units to
TX and hope to have some resolution - Damn.
Ian, please reroute. Ken |