This
appears to be a hardware issue.
I can see the smile on Ken’s & Tab’s faces.
I
can recreate the printer problem using 4.0.11 on a new Diebold TS. I can NOT recreate the problem in
4.0.11 on an old unit. The
same scenario holds true for 4.1.2, it can be recreated on a new unit but
not the old.
Larry
J. Dix
Vice
President of Operations
Global
Election Systems
-----Original
Message-----
From:
owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Jeff Hintz
Sent: Wednesday, October 24, 2001
2:07 PM
To:
bugtrack@dieboldes.com
Subject: RE: BS 4.1.2 Failed to Write
to Printer
Does
it have something to do with the size of the report or the
database???
I am
doing a small 1 race election with version 4.1.2, and I have no problems
printing reports. Zero Report, Election Report, Post-Election
reports.
Just
a guess.
Jeff
-----Original
Message-----
From: owner-bugtrack@dieboldes.com
[mailto:owner-bugtrack@dieboldes.com]On
Behalf Of Larry Dix
Sent: Wednesday, October 24, 2001
1:57 PM
To:
bugtrack@dieboldes.com
Subject: RE: BS 4.1.2 Failed to Write
to Printer
When
the error message comes up on the screen, lift the little grey paper
release lever on the right hand side of the printer. Put back down and retry the
printer. It works here every
time. Do the proper solution,
but a work around.
Larry
J. Dix
Vice
President of Operations
Global
Election Systems
-----Original
Message-----
From:
owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Steve Knecht
Sent: Wednesday, October 24, 2001
1:41 PM
To:
Bugtrack@dieboldes.com
Subject: BS 4.1.2 Failed to Write to
Printer
Date: Tue, 23 Oct 2001 14:46:26
-0700
To: bugtrack@dieboldes.com
From: Deborah
Seiler <deborahseiler@attglobal.net>
Subject:
BS 4.1.2 Printing Error
During CA certification, I upgraded
Deborah's unit to 4.1.2 at the
beginning of demo. During
demonstration we set unit to Election
mode. Then went to print a
zero report. Got a "Failed to write to
Printer" message.
(Same as Don/Jeff reported the other day).
I didn't take notes, but I believe
that was the
message. This is the same message I got and
reported last night on my
unit, when running 4.1.2.
I
immediately reloaded 4.1.1.7, set for election and printed report.
We
then brought unit back to Deborah's house after the demo. I
reloaded
4.1.2, set it for election and printed Zero report OK.
Then went to print
totals report and got same "failed" message.
It is inconsistent (at least
to me so far),
but frequent and replicable on both our units at various times. The
only
thing that seems consistent is the "first time" use of the
printer in each
of these functions. This seems to render this
version unusable to some
degree in production.
Steve Knecht
Global Election
Systems
415-893-9941 office 415-893-9951
fax
415-225-6591 cell