Jeff –
Can you give me the serial number of the TS that you are using. I am trying to see if this appears to
be a hardware issue.
Larry J. Dix
Vice President of Operations
Global Election Systems
-----Original
Message-----
From: owner-bugtrack@dieboldes.com
[mailto:owner-bugtrack@dieboldes.com]On Behalf Of Jeff
Hintz
Sent: Wednesday, October 24, 2001
2:07 PM
To: bugtrack@dieboldes.com
Subject: RE: BS 4.1.2 Failed to
Write to Printer
Does it have something to
do with the size of the report or the database???
I am doing a small 1 race
election with version 4.1.2, and I have no problems printing reports.
Zero Report, Election Report, Post-Election reports.
Just a guess.
Jeff
-----Original Message-----
From: owner-bugtrack@dieboldes.com
[mailto:owner-bugtrack@dieboldes.com]On Behalf Of Larry
Dix
Sent: Wednesday, October 24, 2001
1:57 PM
To: bugtrack@dieboldes.com
Subject: RE: BS 4.1.2 Failed to
Write to Printer
When the error message comes up on the screen, lift
the little grey paper release lever on the right hand side of the printer. Put back down and retry the
printer. It works here every time. Do the proper solution, but a work
around.
Larry J. Dix
Vice President of Operations
Global Election Systems
-----Original
Message-----
From: owner-bugtrack@dieboldes.com
[mailto:owner-bugtrack@dieboldes.com]On Behalf Of Steve
Knecht
Sent: Wednesday, October 24, 2001
1:41 PM
To: Bugtrack@dieboldes.com
Subject: BS 4.1.2 Failed to Write
to Printer
Date: Tue, 23
Oct 2001 14:46:26 -0700
To: bugtrack@dieboldes.com
From: Deborah Seiler <deborahseiler@attglobal.net>
Subject: BS 4.1.2 Printing Error
During CA certification, I upgraded Deborah's unit to 4.1.2 at the
beginning of demo. During demonstration we set unit to Election
mode. Then went to print a zero report. Got a "Failed to write
to
Printer" message. (Same as Don/Jeff reported the other day).
I didn't take notes, but I believe that
was the
message. This is the same message I got and reported last night on my
unit, when running 4.1.2.
I immediately reloaded 4.1.1.7, set for election and printed report. We
then brought unit back to Deborah's house after the demo. I reloaded
4.1.2, set it for election and printed Zero report OK. Then went to print
totals report and got same "failed" message. It is
inconsistent (at least
to me so far), but frequent and replicable on both our units at various
times. The only
thing that seems consistent is the "first time" use of the printer in
each
of these functions. This seems to render this version unusable to some
degree in production.
Steve Knecht
Global Election Systems
415-893-9941 office 415-893-9951 fax
415-225-6591 cell