Just
for reference:
The
tabletop Card Readers has an internal bios chip that gives it its
personality programming. I have
found in the past that as the vender updates its product line they upgrade
this bios chip to conform to new applications for newer cards in the
market.
Since
Global does not have an incoming inspection policy to test components as
they are purchased, there is no guaranty that we can catch this the problem
until it is used in the field.
This
happened about a year or so ago in preparing for the Memphis election, when
we ordered a batch of tabletops for the PC’s that we used as poll
books. We discovered a
different chip being delivered on new tabletop units because “it was
better” but did not like our memory cards but did like our
Microprocessor cards (the L version).
We told the manufacturer to only ship the old version chip until our
DLL was changed to work with their new personality
chip.
You
may need to find a working unit and compare it to the non working unit to
see if the internal bios chip has the same firmware version of the working
one.
Jeff
I know you may remember this
problem when we were swapping out these chips in the field once the
manufacturer sent us the right version
firmware.
Good
luck
Juan A.
Rivera
-----Original
Message-----
From:
owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Tari Runyan
Sent: Monday, August 28, 2000 10:01
PM
To:
bugtrack@dieboldes.com
Subject:
Re: Smart Cards & New Table Top Card Readers
are these new AVTS uits
? and if so can I test one ?
Tari
-----Original
Message-----
From: Jeff Hintz <jhglobal@earthlink.net>
To: Bugs List (E-mail) <bugtrack@dieboldes.com>
Date: Wednesday, August 23, 2000 4:18
PM
Subject: Smart Cards
& New Table Top Card Readers
I am doing
training here in the City of Barrie, Canada, and I have encountered with the
new table top card readers sent here, that they cannot read some of the
different smart cards that we have. So far I have only been able to
get the square smart card with the shape of an L
able to
read. Once I am able to get into the Poll Book software with this
card, I can create voter cards with any of the other cards that I have, and
they work fine in the AVTS units. Is there anyone else that has
encountered these problems???
Jeff
Hintz
Global Election
Systems